Query regarding JVM memory monitoring and PAT

[Karthick Kumar M]

We have the following queries related to our Jira and Confluence (Date Center):

1. Jira Application Memory Issues:
   • Our Jira application occasionally goes down due to out-of-memory issues. We are looking to implement JVM memory monitoring. Is there a standard method to do this? Alternatively, are JVM statistics periodically captured in the Jira logs?
2. Security Issues with PAT Usage:
   • We are facing security issues due to the use of Personal Access Tokens (PATs). Is there a way to restrict the creation of PATs at the user level, allowing only system administrators to create them? Additionally, is there a standard method for tracking PAT usage, and is this information captured in the application logs?

Any suggestions, plugin recommendations, or documentation would be greatly appreciated.

Thank you.

[Rilwan Ahmed]

Hi @Karthick Kumar M ,

Regarding your question 1, first you need to generate heap dump so that it can analyzed to check what is causing the memory leak. 

• To generate heap dump, please go through steps mentioned in https://confluence.atlassian.com/jirakb/analyze-outofmemory-errors-in-jira-server-with-heap-dumps-227416007.html
• You can also try increasing the heap memory as described in https://confluence.atlassian.com/jirakb/jira-server-crashes-with-outofmemory-java-heap-space-error-191069.html