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QUANTIL team members can not upload picture in JIRA task

yongguang bai
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March 1, 2019

We are JIRA cloud user. Right now we can not upload any picture in JIRA.

 

Please resolve the problem as soon as possible. Thanks.

2 answers

0 votes
Petter Gonçalves
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 6, 2019

Hello Yongguang,

Can you please confirm if the issue still happening?

As @Nic Brough -Adaptavist-  mentioned, there are no problems on JIRA Cloud that could be causing it, so I believe you were facing a cache problem with your browser.

If the problem keeps happening, try to clear your browser cache and restart it. If it does not help, try to use a different browser and let us know your results.

0 votes
Nic Brough -Adaptavist-
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March 2, 2019

There's no current problems with Cloud, could you explain what you are seeing and if it's still happening?

yongguang bai
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 3, 2019

Hi there,I found the issue around 9AM and  it was gone around the noon of 03/01/2019 PST time. 

 

Here is the screenshot, the save button did not work.

Screen Shot 2019-03-01 at 10.39.41 AM.png

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