Projects and data getting deleted automatically

[Ander Baher Project Ops]

Hello,

I have a free Jira account and my projects and data keeps getting deleted. Only I have access to the admin account. I restored the projects, but they are marked for deletion. 

This is a very old active free account. Does JIRA do this automation where it marks projects for deletion automatically esp those for Free account, if not, how can I explain this effect? I had a JIRA API key that I have revoked also. But still the deletion continues to happen.  

[Prachi Bolar]

Hello,

Welcome to the community :) 

Your site and the jira product is active so that means the projects should be accessible.

This is indeed a different behaviour, until anyone manually deletes a project, the project deletion will. not take place.

If the project was already in trash for more than 60 days then its gets auto deleted 

Your  site audit log shows as well who initiated the deletion https://xxxx.atlassian.net/auditing/view

Could you please provide a screenshot or something that shows this behaviour 

Thank You,

prachi

[Tinker Fadoua]

@Ander Baher Project Ops  

It is an odd behavior. Unless I delete my projects they remain in my instance.

• Are you being active on your instance? 
• Do you ever get emails from Atlassian that due to inactivity some old projects will be deleted?
• Anyone else beside you uses the instance?

With little bit elaboration we can help you.

Best,

Fadoua