Project not showing Story Points

[rmatihara]

I can't see the Story Points field in a Story. How should I proceed? I already confirmed in the board configuration and it's set to estimate with Story Points and I already accessed the issue configuration and there is the Story Point item.

Have already tried all of this issue and no success...

[Trudy Claspill · Accepted solution]

@rmatihara 

Can you provide a screen image of what you are seeing? There are multiple ways to view a Story, and there are two different "styles" of view - the new JIRA issue details view and the old JIRA issue details view. An image of exactly what you are viewing with an arrow that points to where you think you should be seeing the Story Points field would be very helpful in enabling us to provide you with meaningful suggestions.

[rmatihara]

Sure @Trudy Claspill, my Jira is in Portuguese but it's possible to understand.

Here is the board configuration with Story Points set:

Here is the issue configuration setting to show Story Points after Categories:

And it is not showing the Story Points on my issue details:

[Trudy Claspill]

@rmatihara 

Thank you, that is very helpful.

I'll see if I can recreate this in my environment and get back to you. 

The first thing I would think to check is to confirm that the Story Points field is included in the Screen Scheme for the type of issue you are viewing.

[rmatihara]

Hi @Trudy Claspill I don't know how, but like a magic, the Story Point item has appeared again :D

Thank's for your time!