Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Project custom email address

MOST Programming -Denver
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 17, 2017

Unfortunately JIRA couldn't connect to the mail server. Here is what the mail server said: "Command is not valid in this state." 

2 answers

0 votes
MOST Programming -Denver
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 18, 2017

I was struggling to add a custom email address for the Customer portal. I resolve the issue with adding an email address but puzzled that I can't use one generic address for all customer portals and all customer problems. It seems we have to assign a unique address per a portal and per each issue category. How many addresses do we need to create for the service desk? Please, help to sort this out.

Thanks,

Marina

0 votes
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 17, 2017

What are you doing to get this error?

Suggest an answer

Log in or Sign up to answer