Project custom email address

[MOST Programming -Denver]

Unfortunately JIRA couldn't connect to the mail server. Here is what the mail server said: "Command is not valid in this state." 

[MOST Programming -Denver]

I was struggling to add a custom email address for the Customer portal. I resolve the issue with adding an email address but puzzled that I can't use one generic address for all customer portals and all customer problems. It seems we have to assign a unique address per a portal and per each issue category. How many addresses do we need to create for the service desk? Please, help to sort this out.

Thanks,

Marina

[Nic Brough -Adaptavist-]

What are you doing to get this error?