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Project creation issue- Scrum Software development template

chandrakanth prasadam November 23, 2021

Hi Team,

While creating aproject under Scrum Software development , Getting below error,

 

Error- Hmm..we couldn't create your project due to an unknown error .Try to refreshing the page to start again.

 

Can someone please let us know what would be issue

Jira error.JPG

 

 

1 answer

0 votes
Martin Bayer _MoroSystems_ s_r_o__
Community Champion
November 23, 2021

Hi @chandrakanth prasadam I can see two options here

  1. you will check your browser's developer's console -> you can get more details here
  2. your Jira Admin will check Jira server log files

Let me know if there are any errors in the log files or browser's console...

chandrakanth prasadam November 23, 2021

I have verfied in Browser console and logs-

Atlassion error log.JPGBrowser console error.JPG

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DEPLOYMENT TYPE
SERVER
VERSION
8.5.5
TAGS
AUG Leaders

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