Product Discovery

[Wendy Byrd]

We have set up Product Discovery for our company. I have followed the instructions & created 2 groups - creator & contributor. Users are able to join with a link; however, it automatically assigns them to the creator group & uses a license. I thought this was because the default access group is the creator group; however, when I switch it to the contributor it gives everyone in that group a license. 

Is there a way to automatically assign them to the contributor group?

Thank you

[Stanley Duback]

How are you onboarding users as contributors? What is the link they are using and how are they getting access to it?

[Wendy Byrd]

Another user is giving them a link to the "Idea List" that has been set up. From what I have been able to gather, they have to set up an account & they are being added to the creator group. It is my understanding that they should be able to view the list & not create any new items - except that they are being added to the creator group.

[Stanley Duback]

You may have the ability enabled for any user with an email address from your domain to sign up for a Atlassian account, does that sound correct?

This may be a setting you want to verify. If someone is not explicitly adding them in as a contributor but they are themselves signing up this may be the case

[Wendy Byrd]

hmm...maybe, I will take a look. Thank you