The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Problems setting up security levels in issues

Peter Fogh Odgaard
September 9, 2019

I have tried to setup security levels in a project, to control access on issue level. I have done as described in the documentation:

https://confluence.atlassian.com/adminjiracloud/configuring-issue-level-security-776636711.html

Security level is shown as included in the relevant Issue Screen, but 

But I cannot find any security level field in the issue layout, and if I click the issue screen it uses the security level appears as a field.

 

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Alexey Matveev
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
September 9, 2019

Hello,

Make sure that your user has the Set Issue Security project permission.

Peter Fogh Odgaard
September 9, 2019

Hi,

 

Yes, the Set Issue Security project permissions are assigned to the user, for the test case myself, but I cannot see the field. 

Alexey Matveev
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
September 9, 2019

Use the Admin option -> Where is my field in the screen, where you are expecting to see this field.

Peter Fogh Odgaard
September 9, 2019

We are using Jira Cloud and this admin options seems to missing?

Peter Fogh Odgaard
September 9, 2019

I found both the admin menu and security levels by change to the old issue view.

Alexey Matveev
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
September 9, 2019

Ah, you can not find it in the new issue view, is it correct? I believe, security levels are not available in the new issue view. Only in the old issue view

Peter Fogh Odgaard
September 9, 2019

Yes this is correct. If you set the security level in the old view, it is seen in the new view as a pad lock