The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)
× Create
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Community resources
Community resources
Community resources
Problems login to JIRA using Active Directory authetication
Michael Scholler
I'm New Here 
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 24, 2020 edited
We have JIRA Software 7.13.2 running on a (debian) linux server which authenticates users against an Active Directory running on a different (windows) server.
Every now and then (I can not see a time patter when) this authetication process stops working for about 5 minutes and then just starts working again without any actions taken.
I have a local admin user to test authentication against the AD manually under Settings/User Management/User Directory: Test Settings. This process allways succeeds without any correlation to the success of a normal user login.
How can I track down that problem? Are there any relevant log files?
0 answers
Comments for this post are closed
Community moderators have prevented the ability to post new answers.
Community showcase
Atlassian Community Events
Copyright © 2026 Atlassian