Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Problems login to JIRA using Active Directory authetication

Michael Scholler
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 24, 2020

We have JIRA Software 7.13.2 running on a (debian) linux server which authenticates users against an Active Directory running on a different (windows) server.

Every now and then (I can not see a time patter when) this authetication process stops working for about 5 minutes and then just starts working again without any actions taken.

I have a local admin user to test authentication against the AD manually under Settings/User Management/User Directory: Test Settings. This process allways succeeds without any correlation to the success of a normal user login.

How can I track down that problem? Are there any relevant log files?

0 answers

Suggest an answer

Log in or Sign up to answer