Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Problem with adding attachments in a transition screen

amit.bakst
Contributor
May 7, 2024

HI,

I am having trouble adding an attachment to a transition screen. I added the attachment field in the screen that was associated with the transition, and I can see that the file is uploaded successfully and gets a green line. However, when I press the update button, although I can see in the history tab that I made the transition, I cannot see the attachment. Nothing seems to have happened. 

Can you please advise me on what I should do? Thank you.

image.png

 

image.png

 

2 answers

0 votes
Jordan_Wilkinson
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 12, 2025

Any resolution to this?

0 votes
Fabio Racobaldo _Catworkx_
Community Champion
July 12, 2024

Hi @amit.bakst ,

did u try to refresh ticket at the end of transition? 

Fabio

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events