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Problem with Integretion Jira SM and Confluence

Jens Brockhaus
Jens Brockhaus
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November 10, 2022

Hello,
i have a problem with an integration with the two system.
I get these errors:
confluence-2.JPGconfluence-1.JPGSM-2.JPGSM-1.JPG
The applications are hostest on one Server. They have different ports (confluence 8444 und SM 8443).

What had i made wrong?

Kind regards
Jens

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Jens Brockhaus
Jens Brockhaus
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February 22, 2023

I found the solution: https://confluence.atlassian.com/confkb/failed-to-create-application-links-due-to-we-can-t-enable-the-incoming-authentication-because-confluence-is-not-reachable-1157180075.html
It was an Issue with the EasySSO-App.

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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November 12, 2022

Your Jira seems to be set up to use Oauth to log in, whereas your Confluence does not.

To make this link work in both directions, set up both of them to use Oauth

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Jens Brockhaus
Jens Brockhaus
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November 14, 2022

Hello Nic,
thanks fpr your Help. When i activate OAuth inboth systems i get this errors:
confluence:
confluence-3.JPG

SM:
SM-3.JPG

It seems that they can not communicate.
Any idea, why?
Kind regards
Jens

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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November 14, 2022

It looks like you have not enabled Oauth on both ends.

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Jens Brockhaus
Jens Brockhaus
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November 15, 2022

Hello Nic,
i can select OAuth, but after i click "Save changes" i get the error. So i thing that OAuth is enabled on both systems.
Kind regards
Jens

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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November 15, 2022

The error message is telling you that it is not.

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Jens Brockhaus
Jens Brockhaus
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November 16, 2022

Hello Nic,
but i do not know why. I deletetd the application links on both system. After that i start in jira SM to set a new application lijnk to confluence. The dialog seems t be fine:
SM_Applink.JPG

An after i that i get a success message:
SM_Success.JPG

But in the details (Jira SM), there is an error:

confluence mismatch.JPG

When i enable OAuth i get this message:
confluence mismatch2.JPG

I don't know what i have made wrong. I have another two system (Jira sm and confluence) on different hosts. There i don't have this issue.

Kind regards
Jens

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