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Problem adding a new User

DWTI PM
DWTI PM
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October 7, 2024

We are getting the following message when trying to invite a new user. Please advise how to resolve:

 

No Access

We couldn't find your initiation to this site.  Ask you admin to send a new one.  In the meantime, you can still access any other sites.   Ok.

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Mohanraj Thangamuthu
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 7, 2024

Hello, Good day. Whether the user has received the invitation email already? . What is the status of this user on Jira admin UI ?

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Jira
Jira
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

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