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  • Problem: Assignee is not developer > problem for statistics (estimation, resolved tickets per person

Problem: Assignee is not developer > problem for statistics (estimation, resolved tickets per person

Stefanie
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August 6, 2018

Hello,

I'm creating KPI statistics and have following problem: for some projects the final status changes the assignee to my chef, because he invoice logged work to other business. but for my statistics, e.g. Estimation with "Time Tracking" table logged work is assigned to my chef instead of developer who resolved ticket.

My filter here is:

"resolved >= 2018-07-01 AND resolved <= 2018-07-31 AND originalEstimate is not EMPTY"

Same problem for "resolved tickets per month per developer". Here i have filter:

"resolved >= 2018-08-01 AND resolved <= 2018-08-31", sorted by assignee in chart.

 

Is there an opportunity to show or filter by person who changes status and figure it correctly on table/chart?

 

Thank u for ur help!

Stefanie

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