Prevent users from updating ticket description

[Zahra Mozhdehi]

How do I prevent users from changing/updating the ticket title and description, once the ticket has been moved to `In Development` Status ? 

In other words, I want to only allow the user to change/update the ticket title and description while ticket is in open status, only. 

[Fabian Lim]

Hi @Zahra Mozhdehi

Another option you may consider is using the following plugin that will allow you to disable fields using sil scripting: https://confluence.cprime.io/plugins/servlet/mobile?contentId=6558189#content/view/6558189

You can set it so that it locks the field for certain statuses only. 

[Zahra Mozhdehi]

 @Fabian Lim Thanks

[Alex Koxaras -Relational-]

Hi @Zahra Mozhdehi and welcome!

You can edit the workflow(s) of your issue types and place one of the following properties to the transition leading to "In Development"

• jira.issue.editable= true/false means, that the issue is/is not editable
• jira.permission.edit.group= any_jira_group, meaning that only users belonging to this group are able to edit the issue
•  jira.permission.edit.projectrole =  the_role, meaning that only users with the specified role can edit the issue

 Hope that helps!

Alex

[Zahra Mozhdehi]

Hi @Alex Koxaras -Relational- 

Thanks for the tips, I will explore this :) 

[Alex Koxaras -Relational-]

If you manage in succeed what you wanted, mark this answer as accepted to help other people in this community to find the right answers.

Thanx!

[Zahra Mozhdehi]

sure will do