Prevent changes to all but one field after particular workflow status?

[Alex Cook]

I'm building a new CAB/RFC process in Jira to replace emailing word documents back and forth, and I'm just in the final stages of testing.

I've used the "jira.issue.editable" = false property once a ticket has gone past RFC Approved in the workflow, and that's all behaving as you'd expect.

I do however want the assignee to be able (and required) to set a "Change outcome" field when they move it to the last stage of the workflow.

What's the best way of doing that? Will an automation override the editable property?

It's been done as a Team Managed Project, so that may limit options.

[Marc -Devoteam- · Accepted solution]

Hi @Alex Cook 

Use a transition screen on on the transition between statuses. Place the field "Change outcome" on the transition screen.

Then on a transition between statuses this field can be edited.

[Alex Cook]

Ah, it's been done as a Team Managed project, so that's not going to be an option unless we rebuild it

[Marc -Devoteam-]

HI @Alex Cook 

Yes, currently this can only be done using a space based on a company managed project.

See this feature request for this functionality on a Team Managed project, https://jira.atlassian.com/browse/JSWCLOUD-22084 

I don't see this comming soon, as screens are only manageable via Jira administration and not on project level

[Alex Cook]

Ah well, time to rebuild it as a Team Managed project then as this will be really useful

[Marc -Devoteam-]

Hi @Alex Cook 

If my answer helped you, please accept it as it might help other as well