Predefined Jira/Confluence (Atlassian) roles

[Winnie]

I would appreciate a list of predefined roles in Atlassian and Jira as well as their definitions. Is there a way admins can find this out within our own environment? And if so, is there documentation of how to?

I had found this document on OpsGenie user roles and permissions but couldn't find any specifically for Confluence or Jira

Are Atlassian/Jira admins able to create custom roles for end-users? If so, is there documentation of how to do so for this process?

TIA ^_^

[Kishan Sharma · Accepted solution]

Hi @Winnie Welcome to the Atlassian Community!

You can refer this link to know more about the default groups and their permissions in Atlassian Cloud products.

You can create, edit, and delete project roles according to your organization's requirements. Hope this helps.

[Pramodh M · Accepted solution]

Hi @Winnie 

Welcome to the Community!!

Here is a good starting point where you can go through all the permissions in Jira

https://support.atlassian.com/jira-software-cloud/docs/how-do-jira-permissions-work

This one is for Confluence

https://support.atlassian.com/confluence-cloud/docs/what-are-confluence-cloud-permissions-and-restrictions/

https://support.atlassian.com/confluence-cloud/docs/assign-space-permissions/

Let me know if you have any further queries

Thanks,
Pramodh

[Pramodh M · Accepted solution]

Hi @Winnie 

It seems like your question is too generic, let me know what exactly you need to do in Jira and we will be able to assist with that.

Saying roles every time doesn't help us to answer your queries, there are roles everywhere!! but where exactly do you need to use it? and what is the use case?

Adding to what I said one example would be how to use Custom roles in Jira and having them used under a project is shown below

Custom Roles in Jira are created in System Settings. Refer to the Screenshot below

You need to use these roles in Project Permission Schemes in order to give them specific permissions to either users/groups in Project.

Thanks,
Pramodh

[Winnie]

Ah, the photo is clarification enough, thank you Pramodh! My apologies for the overgeneralization. The only clarification I can give is for the idea of least-privilege opportunities in Atlassian. The previous links and conversations have helped contextualize as necessary.

To summarize, permissions are given on a per-app, per-user basis from an orgadmin within our specific organization.

And, as you said, we can create custom roles (to therefore give specific permissions) in Jira if necessary.

Thank you!

[Pramodh M]

@Winnie

We are glad the links have helped go through the concepts of permissions in Jira!!

Yes, and the info you have specified is correct.

Let me know if you have any further questions.

Thanks,
Pramodh

[Winnie]

Thanks all! These are very helpful links.

Follow-up question: I assume since we can assign permissions granularly (to specific users/groups; per specific applications in our environment), we must have some that are overarchingly in "Atlassian" on the whole - I am aware of permission "OrgAdmin" existing in such a capacity.

Are there other predefined Atlassian roles available? Where could we find them? And are we able to create custom roles there as well? 

Thanks so much!

[Vishwas]

Hey @Winnie 

Welcome to Atlassian Community !!

In jira we may have 2 default roles that is Administrator and Developer( edit, comment)

Check out this link to know about managing project roles in jira https://support.atlassian.com/jira-cloud-administration/docs/manage-project-roles/

So this roles are best used in project permissions, that's how one control what a user does in Jira projects.

In confluence we don't have a roles kind of concept, rather everything a user can perform on space level is controlled by Space permissions , check this out https://support.atlassian.com/confluence-cloud/docs/assign-space-permissions/

Hope this helps !!

Regards,

Vishwas