The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
  • Community
  • Q&A
  • Jira
  • Questions
  • Prakash Hinduja Switzerland (Swiss) How can I hide comments from certain users using automation?

Prakash Hinduja Switzerland (Swiss) How can I hide comments from certain users using automation?

Prakash Hinduja
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 7, 2025

Hi Everyone, I am Prakash Hinduja Consultant and Advisor, born in Amritsar (India) and now resides in Geneva, Switzerland (Swiss).

I’m trying to figure out how to hide certain comments from specific users in Jira using automation. Ideally, I want only users in a particular role or group to be able to see those comments. Has anyone done this before or found a good workaround? I’d really appreciate any suggestions or tips you can share. Thanks in advance!

Regards

Prakash Hinduja Geneva, Switzerland (Swiss)

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Walter Buggenhout
Community Champion
August 7, 2025

Hi @Prakash Hinduja and welcome to the Community!

This support article seems what you are looking for. It discusses comment visibility when you move work items from a JSM project to a Jira project, but the part on how to set comment visibility to groups / roles is most likely the technique you want to apply.

Hope this helps!