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Pourquoi je n'arrive pas à accéder au logiciel ?

Alexandre GUIMET
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 6, 2021

Bonjour à tous,

Je n'ai toujours pas réussi à utiliser Jira.

Chaque fois "mon site" m'est demandé. Je le rempli et la page suivante m'indique "Veuillez patientez, votre site est en cours de lancement". Mais cela n'aboutit jamais, même après des dizaines de minutes d'attente. 

J'ai dû créer 3 sites et même problème à chaque fois.

Pouvez-vous m'aider svp ?

Merci beaucoup

Alexandre

 

1 answer

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 7, 2021

Hello @Alexandre GUIMET,

Welcome to the Atlassian Community!

Checking the details of your account, I can see that your email is associated with three cloud sites.

In order to access and create projects on Jira, you need to directly access the URL and use the same credentials you used here in the Community.

Since community is public, I won’t post the URLs here, but the three sites are active.

Another way to access the sites is by going to https://start.atlassian.com/. On this site, you can see all the products and Cloud sites your account is associated with:

 Screen Shot 2021-09-07 at 16.42.01.png

Please, take your time to test and let us know how it goes.

Kind regards,
Angélica

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