is it possible that:
upon approving the ticket, the assignee is reminded by a pop-up with some text
(to check whether certain fields have been properly filled)
I mean in the moment, when the assignee presses the button "approved" (under Workflow) to change the status from "in progress" to "closed(approved)", the popup should appear.
thanks for Answering.
Community moderators have prevented the ability to post new answers.
Hi @Charlie
I afraid not. What you could do is having a checkbox "I have checked all the fields" that is required on a transistionscreen between the two statuses :)
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.