The institute has already done the transaction for the subscription of Jira standard. I want to delete/ remove the payment card from my account, as payment is already done.
The subscription is for 1 year and payment is already done.
Inform me the steps to delete the added payment card, for my subscription, without adding any new payment method.
You cannot remove the card while it is the payment method linked to an active Jira Standard subscription. The fact that the annual payment has already been completed does not unlink it; Atlassian requires a replacement payment method before the current card can be deleted.
This must be done by a billing admin, not only a Product Admin. They can open Atlassian Administration → Billing → Payment methods, find the card, and select Delete. If it is still linked to the active subscription, the screen will require another payment method.
Therefore, without adding a replacement, there is no supported way to remove that card while the subscription remains active. See Manage payment methods.
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The Site URL (e.g., your-site-name.atlassian.net ).
The last four digits of the credit card.
The full name of the cardholder.
The expiration date of the card.
I haven't tested this myself, but I think this is one of the manualapproaches you could take in case the system prevents you from deleting the card because it's tied to your active Standard subscription.
In any case, the official team should be able to take a look at your billing account and provide some insights.
Cheers, Tobi
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