Pattern Tag’

[tako.jobadze]

For incident trend detection, I need to identify patterns. Is it possible to create a custom field ‘Pattern Tag’ in Jira settings? Can it be automatically populated using Jira Automation based on incident summary keywords (e.g., 'VPN failure' → 'VPN Issue')? 

This approach need to categorize recurring incidents efficiently and supports trend tracking in eazyBI for proactive problem identification.

[Kseniia Trushnikova]

Hi @tako.jobadze,

You can create a custom field of the Labels type and then set a rule in Automation to add labels to an incident based on keywords in its summary. Here's the example of the Automation rule: