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Pagination to retrieve tickets from service desk

Zahra Aminolroaya
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October 17, 2022
Hi,
I want to receive tickets from Jira Service Desk using APIs. In the documentation, it is said that I only can retrieve data using pagination if the tickets are assigned to me:
"Response limitations: For customers, the list returned will include request they created (or were created on their behalf) or are participating in only."
I don't see all 50 tickets (default max) using the API.
Currently, I am retrieving tickets one by one. Can you tell me if it is possible to read the tickets by pagination if I am not assigned to tickets? If yes, which type of API tokens I will need?
Thanks,
Zahra

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