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Oops, you've found a dead link.

FttTeam May 14, 2019

i have an Untitled.pngproblem in JIRA , i updated some apps (Modules) then the system is dead 

the version is 

  •  (v8.0.2#800010-sha1:15b32da) 

 

and please find the attached screen shot

1 answer

0 votes
Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 16, 2019

Hi Alaa,

I'd like to know more to help here.  Knowing the URL of the browser when seeing this page would be very helpful to start.  But in addition to this I think that a support zip would also give us a lot more details about your environment.  I noticed you have created a few other posts recently in Community and seem to be having a few different problems with Jira not working correctly.  Please see the support request in https://getsupport.atlassian.com/servicedesk/customer/portal/20/GHS-152239

We have requested to gather some logs and have them posted to that support case so that we can investigate this further.

Regards,

Andy

Leonila Garrido
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 20, 2019

The same issue is reproducible when you try to edit the reports with a lot of information like Advanced Search and graphs.
Actually, when the page is launched, the option for editing doesn't appear after the page was launched completely, but if the user clicks on the option editing while the page is launching the error 404, Oops, you've found a dead link is displayed.

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