Online form to create ticket in Jira Service Management

[Becca Moss]

Hi,

We are looking to make the switch to Jira from our current help desk and project  management platform and I'm curious if there is the ability to create an online form (ie., that our client partners could fill out to request a working session with our team) that would then auto-create a ticket in Jira Service Management?

Thanks,

Becca

[Fabian Lim · Accepted solution]

Hi @Becca Moss

Welcome to the community!

Yes, it's possible.  This is in an example of how you would do it using forms: https://www.youtube.com/watch?v=o8ND7zZyPJw

Regards

[Becca Moss]

This is great, thanks Fabian!

Becca