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One developer seeing different screen than others

brian.salman
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May 3, 2019

Hello,

I have a strange issue: after creating custom screens, every developer except one sees it. The one developer that doesn't, has a screen with just about every field Jira can possibly have.

They're in the same user groups as the other developers that can see the screen properly. Any ideas where I might start to look to hunt down the cause of this issue?

1 answer

1 vote
Tom Lister
Community Champion
May 4, 2019

Hi @brian.salman 

Has your user used the Configure Fields button at top right of issue screen to add extra fields

https://confluence.atlassian.com/jirakb/how-to-hide-the-configure-fields-button-on-the-create-issue-screen-608731486.html

 

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