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On create GUI display orange dots

Ales Janzekovic
April 26, 2021

Hi,

After installing some plugin updates there are orange dots on the create screen in Jira. To be exact (see below)
* if there is an attachment field then the dots are present
* if there is no attachment filed the GUI is OK/the dots aren't present

The dots are the Jira "Drop files" functionality to the issue.

All installed plugin updates were disabled, but it does not help. Also, I can not find out which plugin causes the problem.

Any suggestion?

Thx,
Ales

jira_gui_dots_1.jpgjira_gui_no_dots_2.jpg

1 answer

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Answer accepted
Brant Schroeder
Community Champion
April 27, 2021

@Ales Janzekovic 

Couple of quick questions.

1. Have you tried clearing your browsers cache to make sure it is not just a CSS or JavaScript issue?

2. Is this happening in all browsers, after clearing their cache?

Ales Janzekovic
May 3, 2021

@Brant Schroeder 

Thx for the answer.


I have cleared the cache in two browsers (MS Edge, Chrome). The problem persists.

This is testing environment, where I was testing plugins updates. In the production environment, it works fine. The app versions are different, maybe hence the difference.

DEPLOYMENT TYPE
SERVER
VERSION
8.4.2
TAGS
AUG Leaders

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