Notifications mails

Jira service desk notification send same mail number of times and spam the users .help

Attached is screenshot

3 answers

0 votes

The mail is stuck at Mail queue even the it has been received by the reciver

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What happens when you try to 'flush' the mail queue?

Also, is there a way to restart your Jira? (assuming it's not cloud)

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even you restart Jira . It happen on next mail and next

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0 votes

you can take a look at the project's notification scheme, unless it's a custom email, sent by a script (could be a listener).

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0 votes

No question, and no screenshot here. I'm afraid we can't help you based on no information.

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he screen shot is upload again.

The service desk notification problem where same notification is send number of times

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