Not recieving reset password

[Abdul]

Hello,

One of my staff is having an issue not receiving the password reset requested. 

We changed our domain registrar recently and we thought this could be the problem but we are not sure.

Thank you for your help

Abdul'.

[Mohanraj Thangamuthu · Accepted solution]

Hello, Good day. Please raise a ticket at https://support.atlassian.com/contact. We will be able to review the logs for specific user email and check the status. Thanks