One of our user is not receiving any email from Jira. though other members of our team are able to receive it.
Community moderators have prevented the ability to post new answers.
Hi @Sambit Martha ,
I recommend to use the 'Notification Helper' as described in this document (section 'Troubleshooting email notifications'):
https://support.atlassian.com/jira-cloud-administration/docs/configure-email-notifications
@Sambit Martha - refer to the "Troubleshoot notifications in Jira" knowledge base article: https://confluence.atlassian.com/jirakb/troubleshoot-notifications-in-jira-203394737.html
That typically catches many common situations where users aren't getting emails from Jira. Good luck!
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