Hi team, There is one user who is not receiving any updates on his email from Jira regarding password reset, we have tried changing his email domain but the problem still appears same.
Checked all this but I think my user email ID has moved to email suppression list. Can you please remove from that and confirm.
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Hi @BKT Helpdesk
Please check this page: Password reset issues
If problem persists, create a ticket to Atlassian via https://support.atlassian.com.
Hello, Good day. You could self-serve the mail issue by following the steps mentioned in: https://community.atlassian.com/t5/Jira-articles/Unsuppress-invitation-emails-with-one-click/ba-p/2230952
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