Not receiving MFA /Verification code e-mails

[Marek Bocian]

Hi,

It seems that Atlassian is experiencing some issues regarding sending title e-mail within at least last 4 hours?
No matter if I clear the web browser's cache, click the resend option I don't receive verification code e-mails (we're using Cloud Jira SaaS).

Has anyone else experiencing similar problem today?

P.S.: This also applies to other Products like Confluence etc.

BR, -M

[Prachi Bolar]

Hello,

Welcome to community :) 

There was an incident on our end  for OTP verification email issues for  users yesterday. This is fixed now and you should be able to receieve the otp.

Thank You,

Prachi

[James Humphreys]

Same here. The service status page doesn't yet indicate there's a problem.

[Nadine Balzen]

We have the same problem. I have to enter the verification code, which isn't coming, so I don't have access to either Jira or Confluence.

[Justin Schulte]

We have the same problem...
When i switched to another browser i got a verification code once...
But it included non-digit chars that couldnt be written to the input field.