The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)
Just a note of caution - this is a public forum, so sharing any personal or security details is not recommended if you're not comfortable with that.
Now, as for OTP, if you have set that up with Atlassian two-step verification, I would recommend reaching out to Atlassian Support, as they can conduct a detailed background check if the verification has bounced back.
Cheers, Tobi
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