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Not able to upload the video

B Jayashree (MIS)
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January 21, 2026

getting the error

2 answers

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1 vote
Nikola Perisic
Community Champion
January 21, 2026

Hello @B Jayashree (MIS) 

Please elaborate on what kind of error are you getting.

0 votes
Staffan Redelius
Community Champion
January 21, 2026

Hi @B Jayashree (MIS) 

Based on the limited information I would suggest you start by checking if ther is a attachment size limit set up in Jira.

You can find it under Administration (cog wheel in upper right corner) System->Advanced ->Attachments.

Best regards,
/Staffan 

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