Not able to tag a user using "@"

[Sudhanshu Vudaru]

Not able to tag a user using "@"

[Trudy Claspill]

Hello @Sudhanshu Vudaru 

Welcome to the community.

To be able to mention users you must be allocated the "Browse Users and Groups" permission, which is a permission allocated at the Global level by Jira Administrators. Contact your Jira Administrators and ask them to confirm that you are a member of a user group to whom that permission has been granted.

Reference: https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/