The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Not able to see workflow

omiatbitbucket
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 13, 2024

Hi, I am new to JIRA. I have created a new company managed Kanban project in JIRA.

According to docs, If I go to workflow option under project settings, I should be able to see diagram for default workflow. I am not seeing anything there and no option to associate etc.

I have gone through workflow scheme option under issues setting also, It also did not help.

Kindly help.

Thanks.

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

1 vote
Walter Buggenhout
Community Champion
January 13, 2024

Hi @omiatbitbucket and welcome to the Community!

If your project is indeed company managed, if you navigate to project settings > workflows, you should indeed see the list of workflows in your project with a tiny link text / diagram next to it.

Screenshot 2024-01-13 at 09.56.14.png

Clicking the appropriate link should display the diagram.

If you want to make changes to the workflow, you can do so by clicking the pencil (edit) icon to the right. It just fell off my screenshot, but it should be there. 

If you want to apply a really different workflow to issue types in your project, you can create a new workflow under Jira Admin > Issues > Workflows. The workflow scheme is a concept used to link a workflow with a project, and more specifically with specific issue types in a project.

I would recommend you read up on these items in the documentation first:

Hope this helps!

James Woyciesjes
Contributor
August 26, 2025

@Walter Buggenhout Hello Walter. I had the same question come up.

I am site admin so Ican go to project settings and see the flow diagram.

It seems, however, that a standard user, if they go there and click on the diagram, they do not see the diagram.

The user referenced that in DC it was possible but not cloud.

I am wondering if this is related to the "Extended project administration" permission in DC (General Availability (GA) of the Extended Project Administrator (EPA) feature in Cloud) - whether it is enabled or not.

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events