Not able to login the Jira account due to inactive

[sunnyhey]

Jira has been deactivated

Your Jira Cloud subscription has been deactivated due to inactivity, and the data will be permanently deleted soon.
Please contact us immediately if you need assistance.

[Vronik]

Hello

Well, the message is clear, contact Atlassian to resolve the situation and have your instance reactivated. This happened because you probably hadn't accessed it for a long time.
Contact your colleagues at Atlassian without delay.

Regards

[Prachi Bolar]

Hi @sunnyhey

Welcome to community :) 

Looks like your Jira has been deactivated due to inactivity. 

Please contact the billing team here : https://www.atlassian.com/company/contact/purchasing-licensing?redirectSource=sac-wac-redirect#/ to reactivate your instance.

Thank you,

Prachi