Not able to login Jira Product with my Projects

[Shyam Kishor Panjiyar]

Hi,

Getting below message - mailshyamkr@gmail.com doesn't have access to Jira on digia.atlassian.net.

Thanks

Shyam

[Walter Buggenhout]

Hi @Shyam Kishor Panjiyar and welcome to the Community!

That message will - most likely - be 100% accurate. First step to get this resolved is reach out to the admin or the person who invited you to that Jira site and have them set up proper access for you.

Hope this helps!

[Shyam Kishor Panjiyar]

I am an admin for  URL "digia.atlassian.net" . Kindly help to resolve it.

[Prachi Bolar]

Hello,

Welcome to community :) 

Looks like the user is not invited to the site or has not been given product access to jira.

The org admin of the site should be able to do this 

As an organization admin, you can grant app access to users by:

• assigning an app role when you invite a user to your organization

• giving an existing user access

• adding one or more users to a group

More detials here : https://support.atlassian.com/user-management/docs/how-does-product-access-work/

Thank You,

Prachi

[Shyam Kishor Panjiyar]

"mailshyamkr@gmail.com" has created  URL "digia.atlassian.net" . Kindly help to resolve it.