Not able to close tickets on jira board from one status to closed status

[Deepika]

can you please the steps how to configure the issue i am facing

Thank

[Nic Brough -Adaptavist- · Accepted solution]

It's not clear what you are trying to achieve.

My best guess is that you need to edit the workflow, adding a transition from one status to the closed status, or if there is already one there, check its conditions to see why it is not being offered to you.