Not able to add apps to either Jira or Confluence

[Srinath Balaraman]

I have been failing  to add apps to either Jira and Confluence instances. I know this has worked before. Anyone else having the same issues?

[Nic Brough -Adaptavist-]

No.  Can you describe the errors you are seeing?  (Just the text, that's easier to read and work with)

[Srinath Balaraman]

I tried installing "ScriptRunner for Jira"; clicked on "Try it free" and then "Start Free trial". I get a popup telling me that I will be informed when the app is installed. But I never get a notification of that. She I go check the "Audit logs" under "Manage apps", I noticed that the app got installed and a few minutes later, the app gets uninstalled automatically. Then I installed using the descriptor, which seems to install fine, but request for a free trial license ultimately results in the uninstallation of the app.

[Srinath Balaraman]

I am seeing this issue with every app that I tried with the exception of "Epic Sumup" and "Javascript Charts". I uninstalled these myself:

[Nic Brough -Adaptavist-]

There isn't an automatic uninstall in Jira that I can find, I think this needs to go to Atlassian to investigate.  https://support.atlassian.com/contact