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Not Able to View the JQL query Tab.

Sunil Kumar
Contributor
January 22, 2020

When I click on the search for issues option i am getting an empty page.

 

Dont know why its happening.

 

 

1 answer

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Cristian Ionescu
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January 22, 2020

Hi Sunil,

Can you please paste here the JQL text?

Sunil Kumar
Contributor
January 22, 2020

The Navigation tab itself is not visible.

When I select the search for issue, UI is showing an empty option just with my jira software deatils.

Cristian Ionescu
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
January 22, 2020

Can you please check:

1.Do you encounter this problem in the past?

2.Did you try to access from other browser?

Sunil Kumar
Contributor
January 23, 2020

This is the first time I am facing this.

Cristian Ionescu
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
January 23, 2020

Did you try press "Switch to JQL"?JQL.PNG

Sunil Kumar
Contributor
January 24, 2020

Hi,

The option itself was not available but we restarted the server and luckily it started running but we are still not sure why it happened.