Not Able to Remove User

[Jia Hao]

I am the system administrator but when I click Settings > User Management, it keeps showing an error. Did anyone face the same issue? 

[Andy Heinzer · Accepted solution]

Hi,

We have determined that some sites were affected by this inability to see or manage some users.  As such a feature flag has been rolled back at this time.  This in turn should fix the current problem. 

Sorry for the inconvenience.

Andy

[Trudy Claspill]

I see person has indicated they also have a problem in this post

https://community.atlassian.com/t5/Jira-Software-questions/User-Management-Stopped-working/qaq-p/2365111

I am an Organization Admin for my Free site, and I have not been able to recreate the issue.

@teresa-burgess are you also using a Free site, and also only a Site Admin vs. an Organization admin?