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None of the users are receiving Email notifications from JIRA

Shiva Olamazadeh
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 24, 2026

Hi,

We were receiving  the email notifications with delay last week. Today, we are not receiving any email notification at all.

Could you please assist with fixing this issue.

Shiva

2 answers

2 votes
John Funk
Community Champion
August 24, 2026

Hi Shiva,

This is the second post in Community in the last few minutes, which usually means something is going on with Jira. There is no notification as such yet but you should keep an eye out on the status page: https://status.atlassian.com/

Also, you might want to open a support ticket now in case they are not aware and there is a problem. 

https://support.atlassian.com/contact#/

1 vote
Arkadiusz Wroblewski
Community Champion
August 24, 2026

Hello @Shiva Olamazadeh ,

Theres active incident impacting notifications across multiple products.

For updates take a look here https://status.atlassian.com/ 

Best,

Arek 🤠 

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