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No response from Jira api end point for status change

Mahanth Prudhvi P
Contributor
September 18, 2025

Hi 

We have a internal tool where tickets created in our tool can be pushed to Jira and the same ticket will be created in Jira which is successfully working. We are able to change the status but we are not receiving any response from Jira api as an acknowledgement. It is only giving the error response only if somebody misses to input a value to a mandatory field while transitioning.

A user who is changing the status in our internal tool will not have a confirmation that the status updated successfully in jira as well.

Thanks!

Mahanth

1 answer

0 votes
Florian Bonniec
Community Champion
September 18, 2025

HI @Mahanth Prudhvi P 

 

In that case were no content is return you have to check the status code returned, in that case 204.

The Jira Cloud platform REST API

 

Regards

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