No more automatic links back to confluence pages where issues are referenced in a Jira filter macro

[Brendan Pickford]

We recently started working in the cloud after being discouraged from continuing to use our on-premises instances of Jira and Confluence.

One of the top features of the integration in our local installation was that adding Jira issue filters in Confluence pages automatically created a link in the relevant Jira issue back to the Confluence page as a "mentioned in" link.

I can add a filter on a Confluence page that points to a Jira issue, which I assume means the integration is operating correctly. However, no "mentioned in" link appears in the Jira issue.

What could be the issue?

[Tinker Fadoua · Accepted solution]

@Brendan Pickford 

The following is what  found:

https://community.atlassian.com/t5/Confluence-questions/Automatically-link-a-confluence-page-to-a-JIRA-ticket-as-the/qaq-p/1083486

The Jira Bug has been set to Won't fix

https://jira.atlassian.com/browse/JRACLOUD-72115

Best,

Fadoua

[Brendan Pickford]

Thanks, @Tinker Fadoua 

I infer from the description of https://jira.atlassian.com/browse/JRACLOUD-72115 that "mentioned in" links are working for them, but this is not working for us. I have updated the text above to make this clearer.

Regards,

Brendan

[Tinker Fadoua]

ok let me check again @Brendan Pickford 

[Tinker Fadoua]

@Brendan Pickford  thank you for your patience!

Myself I am a DC user and can see what is the issue you are having.

Please read Atlassian Engineer comment as it seems like an expected behavior in Cloud. I saw other people using Automation for Jira to have the link created automatically

https://community.atlassian.com/t5/Jira-Service-Management/Creating-issues-from-Confluence-Cloud-Missing-links/qaq-p/1310953

Best,

Fadoua

[Brendan Pickford]

Thanks, Fadoua.

That issue description is exactly what we are seeing. I will look into the automation solution, as you have suggested.

Thanks again,

Brendan