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No Teams Jira App in my Teams apps

Rocsana Chereches
August 24, 2020

Hi everyone,

I am trying to get this integration going between Jira and Teams. My company recently switched from Slack to Teams so we are pretty much up to date with our Teams client. 

Unfortunately, when I look into 'apps'  in Teams I cannot see Teams Jira app when I browse through the available apps. I can however find the Jira marketplace addon - Jira for Teams. 

The use case here is that I'd like to be able to raise tickets through Teams in Jira so I guess what I am trying to understand is whether I will be able to do so using the Jira Integration for Microsoft Teams or I need the Teams Jira app? 

 

Any help would be much appreciated!

Thanks,

Rocs

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Dibyandu Roy
Contributor
August 25, 2020

Hi,

I think, you are talking about this plugin?

https://marketplace.atlassian.com/apps/1217836/microsoft-teams-for-jira?hosting=cloud&tab=overview

There is an option to create the issue from Teams. First add a jira cloud tab in Teams, then select your project and then you will see an option to create the jira issue in right side top. Here is the screenshot. 

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CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
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