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No Notification

Richard
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October 21, 2025

No notification received on bell icon when being mentioned. But received email notification. Settings is checked for all notification to be sent. Email/In app

1 answer

1 vote
Nikola Perisic
Community Champion
October 21, 2025

Welcome @Richard 

Have you checked your personal notifications, more specifically your default notification settings

Screenshot 2025-10-21 at 09.52.54.png

Richard
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 21, 2025

Screenshot 2025-10-21 155557.png

Richard
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 21, 2025

the above is my settings

Nikola Perisic
Community Champion
October 21, 2025

@Richard 

Usually the bell icon has delays in the notification receiving more than email. What is your notification scheme for the project, more specifically You are assigned to a work item action?

Richard
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 21, 2025

i received the email in 5 mins. but it has been 2 hours but no notification in bell icon. 

I am tagged in the comments of the work items / tagged in confluence page. Usually the notification is almost instant

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