New issue style view and Environment field

[Maxim Klimenko]

Try use new issue style and dont find Environment field.

On "Associate field Environment to screens" field Environment selected, but without result.

[Angélica Luz]

Hi Maxim,

I've checked the ticket and the issue that you are facing was reported as a bug:

- https://jira.atlassian.com/browse/JRACLOUD-70056

Please, make sure to watch and vote to receive updates about the bug fix.
If you have any other question, please let us know.

Regards,
Angélica

[Angélica Luz]

Hi Maxim,

Can you please let us know how are you searching this field?
Is this field not appearing on the screen or when you type "dot" to open the dialog box and then search for the field?
If you use the option Admin > Where is my field? can you find the field?

Regards,
Angélica

[Maxim Klimenko]

Hi, Angelica.

I'm looking for that field with my eyes on the card. How else can you find him?

This field is not displayed anywhere on the card.


Where is section "Admin > Where is my field?"?

[Angélica Luz]

Hi Maxim,

I've access your instance and on custom fields, I didn't find any field called "Environment", but also I'm not sure if I accessed the right URL.

As we will have to further investigate and also confirm your instance URL and affected project, I've opened a ticket on your behalf.

The section "Where is my field?" indeed appears only in the old view, but we must investigate if this is a bug. If possible, open the ticket on "Issues and filters" instead of opening through the board, because there you can find the "Where is my field?".

You will receive an email confirming the ticket creation and then soon our support will contact you.

Once the issue is resolved, I'll post the resolution here as well.

Regards,
Angélica