New Cloud Account — Someone already verified this domain under another organization.

[Patrick Iverson]

Due to timing issues and organizational changes, we've abandoned a previous Atlassian organization cloud account and are starting fresh under a new structure. When trying to verify the domain we get the "Someone already verified this domain under another organization." error. However, the previous organization is no longer valid or available to remove the domain. How can we migrate the verified domain to the new organization without access to the old one? 

[Petter Gonçalves · Accepted solution]

Hello @Patrick Iverson

I've properly opened an internal ticket to help you with this thread, as we will require some information from your Atlassian organization.

Let's continue your support on the internal ticket. Thanks! 

[Hana Kučerová]

Hi @Patrick Iverson ,

welcome to the Atlassian Community!

I'm afraid you won't be able to repair this without the help of Atlassian support. I've marked this question for them to look into it, hopefully they will be able to help you.

[Patrick Iverson]

Thank you, @Hana Kučerová!