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Need to restore a page, but doesn't display in the trash

Emile Gerard
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September 4, 2020

I've accidentally deleted a page. There was a pop-up in the right upper corner that said that the page could be restored by the space admin. After looking extensively with two space admins we concluded that the page could not be found in the space trash folder. We checked that it was using the right space. We could even see that the page was deleted by me after looking in the activity history. When you click on that link it redirects you to the space trash (again) where we can't find the page. Any ideas on what's going on?

 

  

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John Funk
Community Champion
September 4, 2020

Hi Emile,

I am assuming that you mean Project and not Page. So if you deleted a project and it said it moved it to Trash but now you don't see it there, that sounds like a bug. 

I would submit a support ticket with Atlassian to see if they can help you:

https://support.atlassian.com/contact/#/

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Emile Gerard
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 4, 2020

I think that this might be an issue with the jira environment. Is there anyone I can approach for this?

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