Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Need to reset password

Paul Chisholm
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 10, 2026

I am unable to reset my password. 

 

Can someone please help 

 

Email: paul_chishom@uhc.com

 

Website that my company uses for Jira Tickets

Log in - Service project

http://jira-aandg.optum.com:8080/servicedesk/customer/portal/22/user/login?destination=portal%2F22

1 answer

0 votes
Trudy Claspill
Community Champion
February 10, 2026

Hello @Paul Chisholm 

Welcome to the Atlassian community.

This is a user community where Atlassian product users help other users. We don't have access to your Jira instance.

Based on the URL you provided you are accessing a Data Center instance that is hosted by an Atlassian customer. You will need to contact the technical support organization for that customer. If this customer is a company you work for, try contacting the IT department.

Suggest an answer

Log in or Sign up to answer